INTERNET ACCESS: The Internet is actually very fashionable in this country and there are many cafes that offer this service at a very modest fee. Here are some: Café Internet at 5a Avenida 16-11 Zone 10 Tel: 333-4549, also Guatemala Online 11a Street 3-23 Zona 9 Tel 334-7490, Café Virtual, CyberMannía Tikal Futura, CyberMannia USAC, Holiday Café, Uranus Café Net.

POST OFFICE: The main post office is located at 7a Ave 12-11 Zona 1, open Mon - Fri from 8am to 7pm, and Sat from 8am to 4:30pm

IMMIGRATION OFFICE: At 41 Street 17-36 Zone 8 Tel: 475-1302 for extension of visas and permits to stay longer in the country. Open Mon - Fri, 8am to 4pm. Since 1996, citizens from most countries are no longer required to have visas to enter into Guatemala.  However, there are still some countries that have a 30 day limit on the time their citizens can stay here.  Don't worry: Americans do not need a visa or a tourist card. WARNING: DON'T FORGET YOUR INTERNATIONAL DEPARTURE TAX: 30 US dollars per person to leave the country.

BANKS:  The city has huge number of national banks, however we will only list a few here: Banco del Café, who represents American Express at Ave La Reforma 9-30 Zona 9 Tel: 331-1311 open Mon - Fri from 8:30am to 4:30pm, Banco del Quetzal at the terminal airport open Mon - Fri from 7am to 8pm Sat - Sun from 8pm to 6pm, here you can change traveler's checks, American Dollars, and cash. For Visa and MasterCard  look for Credomatic at 5a Ave and 11a Street Zone 1 Tel: 251-4185, open Mon - Fri from 8am to 7pm, Sat from 9am to 1pm, there is an ATM machine where you can withdraw (just like in the States), but there is a limit of $100 per transaction (if you need more, try to withdraw another $100 in a second transaction). IF YOUR CREDIT CARD IS STOLEN DON'T PANIC, CLICK HERE

TELEPHONE:  There are several places you can make international phone calls. Telgua is the name of the telephone company and the main office is at 12 Street and 8a. Ave, near the post office. 

LAUNDROMAT:. Most major Hotels offer this service, however the following is what we recommend: Lavanderia Obelisco at Ave Reforma 16-30 Zone 10 open Mon - Fri from 8am to 6:30pm Sat from 8am to 5:30. USA Avenida La Reforma 8-15 Zona 10 Tel: 331-6595, Kristahl 12 Street 1-25 Zona 10 at Geminis building  Tel: 335-3279

TOURIST INFORMATION:  The INGUAT headquarters of the tourist commission of the country is located at 7a Ave 1-17 Zona 1 at Centro Civico, Tel: 331-1333  Open Mon - Fri 8am to 4pm and Sat from 8am to 1pm.  They have a small office at the international airport, La Aurora. 

TRAVEL AGENCIES: In Guatemala, there are more than 60 travel agencies, so your best bet is to ask the TOURIST OFFICE INGUAT located at 7a Ave 1-17 Zona 1 at Centro Civico, Tel: 331-1333. Here we have some handy travel agencies  Maya Expeditions 15 Calle 1-91 Z-10 Tel: 363-4955, Four Directions 18 Ave 6-03 Z-11 Tel: 360-5604 , Clark Tours Diagonial 6  10-01 Z-10 Tel: 339-2888, Salaga Travel 14 Calle 0-61 Z-10 Tel: 333.7445, Aire Mar y Tierra Plaza Marítima 20 Calle and 6 Ave Z-10 Tel: 337-0149, Viajes de Guatemala 15 Calle 7-75 Z-10 Tel: 368-2252 it arranges helicopter tours, Aventuras Naturales 1-50 Ave La Reforma Z-10 Tel: 334-5222. . See list.

AIRLINES: See list.

BACK TO TOP

RENTALS

BIKE RENTAL: Not recommended

CAR RENTAL: To rent a car in the high season is difficult (for instance, during Semana Santa (Holy Week) and around Christmas, or in month of August). It is wise to book your car in advance and remember that this requires a credit card, passport and driver license. Also, in general, the insurance does not cover all losses; you will still be liable for at least 1000 dollars. Here are some car rental companies: Avis 12 Calle 2-73 Zona 9 Tel: 331-2750, Budget International Airport Tel: 332-2024, Dollar Rent a Car at International Airport Tel: 331-7185, American Rental System 6a Ave 3-95 Zona 9 Tel: 361-5621 Tabarini 2a Calle A 7-30 Zona 10 Tel: 331-9814, Thrifty Car Rental Ave Reforma 8-33 Zona 10 Tel: 332-1130, Hertz 7a Ave 14-76 Zona 9 Tel: 332-2242, Nationa Inter Rent 12 Calle Montufar 7-69 Zona 9, Gada 7a Ave 14-76 Zona 9 Tel: 334-2540, Fanny's Renta Auto International Airport La Aurora Tel: 339-3812, Tally Renta Autos 7a Ave 14-60 Zona 1 Tel: 251-4113. 

LIMOUSINE SERVICES: Limosinas de Guatemala at 9a Calle 14-71 Zona 13 Tel: 332-6677

APARTMENTS:  Unless you are moving for a long period of time you should look for an apartment close to a safe and clean zone, like Zone 10. Check the Suites Reforma on Reforma Ave. Otherwise renting an apartment is not recommended. 

EMBASSIES: See list. 

MEDICAL ASSISTANCE: For non-emergencies, going to a local doctor recommended by the hotel, travel agency or friendly resident is your best bet.  But for serious problems, Guatemala City has much to offer in the way of medical services.  Many are English-speaking and/or American-trained doctors. See reference list.